Read Billing in the new appearance
Billing uses warm paper, white cards and ink text. Amounts keep aligned digits for easier reading; operational actions use ink-colored buttons within the Sobre style. Identify the plan status, amount and date by their labels when reviewing the account.Before you start
Open Billing. Your actual account state comes from that screen, not a documentation example.Step by step
- Review status, plan and next charge. The amount you see is the amount you are charged: if your account has an agreed price that differs from the list price, Billing shows the agreed one, not the catalog one. When you are charged through Mercado Pago, that amount is shown with tax included, which is why it carries no + VAT note. Gifty offers monthly or annual frequency; current catalog determines price, trial and promotions. The Gifty plan trial lasts 14 days; if you started yours before 9 September 2026, you keep the duration you activated it with. When you pick Annual, each plan shows the real saving computed from its own price (for example, -20%) next to the note that it is billed once a year. A plan without a published annual price shows no saving.
- To change frequency, open the available action and review amount and effective date in confirmation. With the single plan the button says what it does: Switch to annual if you pay monthly today, Switch to monthly if you pay yearly. If your billing does not allow the change, the button is not shown and the plan card explains why.
- When applying a promo code, read the result or rejection reason before continuing.
- Confirm and check the subscription again.
How to verify the result
The screen should reflect the relevant frequency and next charge. Do not assume promotions can always be combined. A charge date that already passed is not shown as upcoming. If the date of the first charge or of the renewal already passed and the charge is not recorded yet, the Billing cards say Charge in progress, pending confirmation instead of the old date. When the charge is recorded, the date of the next cycle shows again. With the trial already over, neither the plan card nor the cards on the plans page say “when your trial ends”: they explain that the first charge is in progress and that you can choose another plan once it is confirmed. The plan status doesn’t say Up to date in that case either: it says Charge in progress. If it’s the first charge, the plan card says First charge in progress instead of talking about a renewal. With a scheduled cancellation, the status says when it cancels. Amounts use the currency format of your store language, the same in every card and in the invoice list: for example, ARS 1,000 in English.If something goes wrong
- Outstanding debt can block changes; resolve it using the offered flow.
- If the change cannot be scheduled, the confirmation says why and what to do. For example, We’re syncing your billing cycle. Try again in a few minutes shows when your cycle ended and the renewal is not recorded yet. With a scheduled cancellation, reactivate the subscription first.
- Existing MercadoPago accounts may need payment-rail migration to change frequency; actions differ between providers. When billing runs through Mercado Pago, the billing cycle is chosen when you subscribe and cannot be changed from the screen.
What your plan includes
The current plan is gifty, with monthly or annual frequency. Open Included in your plan to review current account capabilities and terms; use the offered contact for tailored agreements. Old guides restricting bulk issuance to Enterprise or Pro do not describe the unified plan. The billing screen’s commercial details take precedence over copied guide prices. If the account has no active subscription, plan features show a lock that says the feature is included in the Gifty plan and unlocks with your subscription: the email editor, custom artwork uploads, AI designs, brand customization and manual redemption. The lock button takes you to the plans page, where you activate the subscription. No lock asks for a Pro, Base or Enterprise plan: those plans are no longer sold.Readable payment purposes
If the change requires a one-time charge, review the Gifty · Plan change purpose together with the amount and currency in the confirmation. The description uses your store’s language; it does not alter the processor account descriptor.Standard plan and variable plan
Merchants in Argentina, Brazil and the international market (USD) choose between two plans. Both include every Gifty feature; only the way you pay changes. The gifty.lat pricing page shows both options with their amounts.- Standard plan: a fixed fee per month or per year, with no commission on sales.
- Variable plan: a lower fixed monthly fee, plus 3% of what you collect for each gift card sold. Each debit has a cap that includes the fixed fee. It is monthly only.
How the variable plan is charged
- The commission is calculated per cycle of your subscription. The cut-off is two days before each debit: what you sell up to the cut-off goes into that debit; what you sell after it, into the next one.
- Each debit charges the fixed fee of the cycle that starts and the commission of the cycle that closed, plus applicable taxes. If the total exceeds the cap, you pay the cap.
- During the 14-day trial neither the fixed fee nor the commission is charged.
- What counts is the value the buyer paid for each gift card, after discounts. Gift campaigns, manual issuances and batches do not count.
- In Billing → Commissions you see the current cycle, each settlement with its gift cards, and the CSV detail.
Switch between the standard and the variable plan
- Open Plans and choose the other plan. To move to the variable plan, accept its terms.
- Check in the confirmation which debit it applies from. The change applies at the first debit whose cut-off has not passed yet. There is one change per cycle, and you can cancel it until the cut-off.
- An annual subscription cannot move to the variable plan. To go from the variable plan to the annual standard plan, first move to the monthly standard plan and then to annual.