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The gift’s new presentation

The gift page uses Sobre’s warm paper and typography, with pill-shaped buttons. The card keeps the store’s actual template and the dedication accompanies the gift. In that presentation you can identify the store, amount, code and expiry date before visiting the store. In Letter, the recipient taps the envelope: a folded letter comes out, unfolds with the handwritten dedication, and the gift card arrives attached below it. The envelope seal and the See my gift card button use the store’s color.

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How to use it

Below the gift card and the dedication is the How to use it card. It says where the code goes at the store’s checkout and shows each detail on its own row, with the same name you see when you pay and a Copy button.
  • If the store takes Gift card as a payment method, you see two details: Card code and Security code. At checkout, choose Gift card as the payment method and enter both.
  • Otherwise, you see a single code. Paste it in the discount coupon field.
At the bottom, How does it work? opens a sample checkout with your own code. It plays through three steps, and you can tap any step to see it again.

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Before you start

The gift link is private. Keep it secure and share it only with the intended user.

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Step by step

  1. Open its Story or Letter presentation and open the ticket, where the code is revealed.
  2. Check issuing store, balance and expiry. Code and QR represent the same gift.
  3. Use it online or at the counter according to the store’s options. Do not assume it works at another store.
  4. After use, check balance and history through the same link.

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How to verify the result

A depleted gift card keeps its history as a receipt. An expired gift may show balance without being automatically usable.

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If something goes wrong

  • Ask the store about reactivating an expired gift.
  • If the gift is unexpected, use the support option. Personalization and scheduling may be restricted after delivery; follow available actions.
Read as Markdown

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Personalize after opening the gift

When the link offers Personalize, open it and review available fields before changing scheduling or secret mode. After delivery, the secret choice is locked; do not promise to hide an identity already shown. Save only enabled options and return to verify the gift. Ask the store about corrections the screen does not allow.