Your brand within Sobre
Sobre is gifty’s new visual identity: warm paper, Bricolage Grotesque headings, Instrument Sans interface text and pill-shaped buttons. This frame supports your brand in previews, the gift page and emails. The gift card shows the product’s actual design: a library template or your own artwork. On the gift page, the gift card arrives in a kraft envelope with a straight opening and a rounded flap, closed with the gifty seal. When the recipient opens the gift, the flap turns and the card comes out whole, with your design.Before you start
Open Settings → Brand. The communication name can come from TiendaNube or a local override.Step by step
- Review the displayed name. Customize it or restore the TiendaNube source when appropriate.
- Upload the logo and wait for completion; adjust colors and typography.
- Review previews and save. A visible preview change can still be unsaved.
- If configuring a store domain, distinguish that link from the email sender domain. You connect the sender domain in the Sender card: see the Send emails from your own domain section.
How to verify the result
Saving persists communication identity. Changing this name does not modify legal name or fiscal data.If something goes wrong
- If the displayed name differs, check for a local override before changing TiendaNube data.
- If your sender domain does not verify, check the DNS records and the status table in the Send emails from your own domain section.
How your logo is displayed
Gifty reads the ink of your logo and picks the background that holds it. A dark-ink logo sits on a white plate. A light-ink logo, the kind designed for a dark storefront, sits directly on your brand color when the screen is already dark, and on a dark plate when the screen is light. A logo that carries its own background gets no plate at all: it is only cropped. You do not choose any of this. Gifty resolves it when it imports your store logo or when you upload one. For the logo, use a PNG with a transparent background, 512 px wide or more and up to 2 MB. The gift card artwork sizes are in Choose, upload and reuse designs.Colors imported from Tiendanube
When connecting Tiendanube, Gifty tries to import storefront colors. If it cannot obtain them, it may use a logo color when available; it does not invent a second color. Import does not replace an already saved primary color. If no colors are found, set them in Settings › Brand: this does not block installation.Your color on the gift card in the delivery email
When you turn on Apply my brand to the gift email and link, the gift card in the delivery email uses your brand’s primary color as its background. Gifty picks the color of the amount and your store name so that they stay easy to read: white on a dark color and ink on a medium color. The background is flat, using the brand color or ink according to contrast. Your secondary color is not used on the card. If your primary color is very light, like white, a soft yellow or a pastel, the card shows a dark, neutral background. A background that light blends into the white of the email and the card no longer looks like an object. If you did not set a primary color, the card also shows a dark, neutral background. Your gift card artwork looks the same as before, at the top of the card. To see the result, open the Email tab of the preview in Settings › Brand.Send emails from your own domain
Your gift card delivery emails can go out from a subdomain of your store, for exampleregalos@gifts.yourstore.com, instead of notificaciones@gifty.lat. Only the account owner can connect it. You need access to your domain provider’s panel to add DNS records.
- If you are not the account owner, the Sender card shows the notice Only the account owner can manage the sender, without the name or the domain. The rest of Settings → Brand stays available: you can change the logo, the colors and the typography.
- If you have not activated your subscription yet, the card shows Unlocks with your subscription. Your own domain is included in the Gifty plan. Tap Activate my subscription to go to the plans page.
- In Settings → Brand, find the Sender card and the Your own domain block.
- Type a subdomain, for example
gifts.yourstore.com, and tap Set up domain. It must be a subdomain: the root domain (yourstore.com) is rejected, so the email you already use is not touched. A subdomain that another store already uses is not accepted either. - Copy the records the panel shows and add them at your domain provider. The panel groups them by purpose:
- Sender authentication (SPF): one MX record and one TXT record on
send.plus your subdomain. - Digital signature (DKIM): one TXT record on
resend._domainkey.plus your subdomain. - Opens and clicks: one CNAME record on
links.plus your subdomain. It is needed to know whether your customers opened the gift. - DMARC policy: one TXT record on
_dmarc.plus your subdomain. It is optional and not needed for verification. If your main domain already has a DMARC policy, the panel tells you that the subdomain inherits it.
- Sender authentication (SPF): one MX record and one TXT record on
- Wait for propagation. The panel checks your DNS and marks each record as Already propagated, Not propagated yet or Different value found. It usually takes up to 30 minutes after you add them.
- Verification is automatic: when the email provider confirms the records, the status changes to Verified without reloading the page. If you already added everything, tap Verify now so you do not wait.
- With the domain verified, fill in the Address: the part before the @. If you leave it empty, we use
regalos. Tap Save sender.
Domain statuses
If you see Temporary failure or Verification failed, check that the records are still loaded exactly as the panel shows them and tap Verify now. If a domain that was verified stops working, we notify you by email.
A delivery is never held back by your DNS. While the domain is not verified, emails go out from gifty, with your brand.