Recognize the product in the new appearance
The catalog and editor use Sobre’s warm paper, white cards, Instrument Sans typography and pill-shaped buttons. The preview shows the product’s actual template with the amount you are reviewing. Use that image to recognize the design you chose before saving.Before you start
Open your store catalog.Step by step
- Choose to create a product. Set its title, positive preset or custom amounts, validity and design.
- Review the preview before saving. A product defines the offer; it is not an issued gift card.
- To change it, open its editor. Review the monetary-change confirmation and save. If the gift card has no occasion, the editor starts on the occasion we suggest and says so; when you save, it becomes the gift card’s occasion.
- Check publication and confirmed TiendaNube synchronization separately.
How to verify the result
The catalog shows saved details and publication status. Validity is captured when each gift card is issued; do not assume editing the product changes existing gifts.If you change the image in TiendaNube
If your gift card is a product you already had in TiendaNube and gifty connected it, you can change its main image directly in TiendaNube. On the next sale of that product, gifty takes the new image and the gift card uses it. If you created the product in gifty, change the design from Catalog. gifty publishes it to TiendaNube. A change made only in TiendaNube does not replace that design. A gift card that is not issued yet uses the product’s current design when it is issued. For example, when the buyer has not completed the gift details yet. Gift cards already issued keep their image.If something goes wrong
- If a revision conflict appears, reload the latest version and reapply your changes. Blind retries can overwrite another edit.
- If saving succeeded but synchronization failed, recover publication of the same product instead of creating another.
- If you select Retry sync and it fails, the editor tells you. Repeat the specific change or publication that failed, on the same product.
- If creating a product or saving changes tells you we couldn’t verify your subscription, or that your plan doesn’t include the action, check your subscription in Billing. It is not a TiendaNube problem, and reinstalling the app does not fix it.
- If saving changes tells you your TiendaNube store got disconnected, reinstall gifty and save again.